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Time to Pivot

2020-06-05T00:44:14+10:00June 4th, 2020|Automation, Change management, Coronavirus, Duty of care, Mobile Workforce, Offline Automation, SaaS, Security, Sustainability|

Time to Pivot The new normal is being thrust upon us and more than ever it is a time to adapt. Remarkably, humans have shown over and over the ability to respond to new realities. It's in our nature. With the current environment, business owners of all industries are assessing the new normal and making [...]

Ready your ‘rainy day’ activities

2020-03-06T01:13:29+11:00March 6th, 2020|AFTA, Automation, Change management, Coronavirus, Duty of care, Information Management|

Ready your 'rainy day' activities It’s a concerning time, with the recent barrage of factors hitting the Australia and New Zealand travel industry (insolvent suppliers, bushfires, volcanoes, coronavirus). In particular COVID-19 has terribly affected travel and many agents are busy managing cancelations and rebookings, while expecting a slow down in sales for a few months [...]

New tramada® module automates reconciliation of non-ticket commissions

2019-11-11T16:03:14+11:00November 5th, 2019|Automation, In the News, Press Release, Technology|

  New tramada® module automates reconciliation of non-ticket commissions SYDNEY - 5 November 2019 – Tramada Systems has introduced a new module for its tramada® travel technology platform that automates reconciliation of non-ticket commissions, removing manual effort, increasing speed and accuracy, and dramatically improving efficiency in identifying/collecting commissions. In every travel agency, today's slender profit [...]

Tramada Systems Signs First Global TMC Agreement with TAG

2019-10-01T14:58:47+10:00September 25th, 2019|Automation, In the News, Press Release, TAG|

Tramada Systems Signs First Global TMC Agreement with TAG, Following Proven Dramatic Regional Productivity Savings DALLAS –25 September 2019 – Tramada Systems and travel management company TAG today announced the signing of the first global TMC implementation agreement for tramada®, the cloud-based post-booking software from Tramada Systems. TAG first implemented tramada in the Australasian region, [...]

To 2FA or not to 2FA

2019-09-24T10:27:43+10:00September 24th, 2019|Automation, Information Management, Privacy, Security|

To 2FA or not to 2FA Hackers are hungry for your passwords. That's the message from the Office of the Australian Information Commissioner (OAIC) when reporting that one in three data breaches last quarter were caused by compromised credentials, i.e. log-in information and passwords used to gain unauthorised access. It's a timely reminder that protecting passwords involves [...]

Bespoke need not mean “manual”

2019-06-21T11:26:02+10:00June 21st, 2019|Automation, Information Management, Offline Automation, Technology|

Bespoke need not mean “manual” Every day, the travel industry discovers new uses for technology such as the internet, robotics, and biometrics. However, the lion’s share of the travel advisor’s role remains to advise. That is, investing the time to listen to and understand their customer-then creating a bespoke experience that meets their specific needs. [...]

10 ways tramada clients have the edge on competitors

2019-05-28T08:26:44+10:00May 28th, 2019|Automation, Business Intelligence, Customer service, Duty of care, Information Management, NDC, Reporting, Security, Sustainability, Technology|

10 ways tramada clients have the edge over competitors They keep their customers in focus At its heart, the tramada® software solution is designed to save consultants time by removing manual effort from workflows and automating the offline booking process with Offline Automation. Rich customer profiles empower our leisure advisors with client preferences, trends, travel [...]

Agent or Advisor? Time and insights make the difference

2019-03-12T15:08:58+11:00March 12th, 2019|Automation, Business Intelligence, SaaS, Technology|

Agent or Advisor? Time and insights make the difference Today’s world of travel booking can be a confusing place where disruption, commoditisation, and corporate failures are becoming common features. In this setting, travel industry professionals are finding their roles morphing from travel agent to that of a trusted travel advisor. Evidence of this shift is [...]

Tramada’s NDC capabilities support end-to-end booking processing, at scale

2018-12-17T20:58:25+11:00December 4th, 2018|Automation, In the News, NDC, Press Release, Technology|

Tramada’s NDC capabilities support end-to-end booking processing, at scale Industry-leading system enables TMCs to efficiently manage post-booking processes such as service fees, itineraries, invoicing, reporting, duty of care, and more for both NDC and (traditional) GDS bookings Sydney, Australia – 4 December 2018 – TMCs using Tramada Systems’ industry-leading travel management data platform, tramada®, can now [...]

Key to automation is its simplicity

2018-12-17T20:58:25+11:00August 23rd, 2018|Automation, Technology|

The key to automation is its simplicity The term “automation” has been around since 1946 when a Ford automobile engineer named D.S. Harder first coined it, but the act of “replacing human effort with power from another source” has been with us since the beginning of time. Think of the stone tools used by early [...]

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